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Questions about cover, claims, switching, or anything else
These answers may save you a call.
Once you submit your quote and health questionnaire, your cover can be active within 24–48 hours. There's no medical exam - just a short questionnaire.
No. Under the National Credit Act, your bank cannot legally refuse an alternative insurer that meets the minimum cover requirements. You have the right to choose. Learn more about switching.
Claims are submitted by contacting our claims team directly by email or phone. Death claims are typically settled within 48 hours of acceptance of a valid death claim. See the full claims process.
All cover is underwritten by a leading AA+-rated South African insurer, regulated by the FSCA and Prudential Authority. More about a leading AA+-rated South African insurer.